Privacy Policy

Last Updated: December 13, 2025

1. Introduction

DIXO OnChain ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our Platform.

We collect minimal personal data. Most interactions are directly with blockchain networks.

2. Information We Collect

2.1 Information You Provide

  • Email address (if you create an account or subscribe to updates)
  • Wallet address (when you connect your Web3 wallet)
  • Contact information (if you reach out to support)

2.2 Blockchain Data

When you interact with our smart contracts:

  • Your wallet address is publicly visible on the blockchain
  • Transaction history is publicly recorded and permanent
  • NFT ownership is publicly verifiable

Blockchain data is decentralized and permanent. We cannot delete or modify it.

2.3 Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

3. How We Use Information

We use collected information to:

  • Provide access to NFT-gated content
  • Process transactions and verify NFT ownership
  • Send important updates about the Platform or your NFTs
  • Improve user experience and Platform functionality
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Third-Party Services

We use third-party services that may collect information:

4.1 Blockchain Networks

Transactions occur on public blockchains (Apechain, Base, Polygon, Abstract, Somnia). These networks are operated by third parties and have their own privacy policies.

4.2 Wallet Providers

Wallet providers (MetaMask, Coinbase Wallet, Rainbow, etc.) have their own privacy policies. We do not control or access your private keys.

4.3 Analytics

We may use analytics tools (e.g., Google Analytics, Plausible) to understand how users interact with the Platform. These tools may use cookies or similar technologies.

4.4 Hosting and Infrastructure

Content is hosted on third-party services including IPFS, AWS, Vercel, or similar providers.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Maintain your session
  • Analyze Platform usage

You can disable cookies in your browser settings, but this may affect Platform functionality.

6. Data Sharing and Disclosure

We do not sell your personal information.

We may share information with:

  • Service Providers: Third parties that help us operate the Platform (hosting, analytics, support)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect our rights, safety, or property, or that of users or the public

7. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission or storage is 100% secure.

You are responsible for securing your wallet and private keys. We cannot recover lost or stolen cryptocurrency or NFTs.

8. Data Retention

We retain information for as long as necessary to provide services and comply with legal obligations. Blockchain data is permanent and cannot be deleted.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing
  • Data portability

To exercise these rights, contact us at privacy@dixo.com

Note: We cannot delete blockchain data. Requests only apply to information we control.

10. International Users

DIXO OnChain operates globally. If you are outside Mexico, your information may be transferred to and processed in Mexico or other countries.

By using the Platform, you consent to the transfer of your information to countries that may have different data protection laws.

11. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy, contact us at:

privacy@dixo.com

GDPR & CCPA Compliance

If you are a resident of the EU or California, you have additional rights under GDPR or CCPA. Contact us to exercise these rights or learn more.